XVICA · Infrastructure Group

Infrastructure for the Public Sector.

Secure, accessible, and accountable platforms for central government, regulators, public bodies, and local authorities with serious digital estates.

Sector

Public-sector infrastructure is held to a different standard. Accountability is the starting point, not the exit review.

XVICA supports central government departments, regulators, arm’s-length bodies, devolved administrations, and local authorities running serious digital estates. The work aligns to the Service Standard, the Technology Code of Practice, Secure by Design, and the commercial frameworks used by government for technology procurement. Delivery is under the classification regime appropriate to the work.

01Operating reality

Accountability is the starting point.

Government programmes are delivered in public. Parliamentary scrutiny, the National Audit Office, the Public Accounts Committee, and the press all have standing to ask hard questions at any point in a programme’s life. The discipline required (traceable decisions, open standards, value-for-money evidence, accessible design) is the same discipline we apply to every regulated engagement.

Our work is delivered against the Service Standard, the Technology Code of Practice, and the Secure by Design principles as specification inputs in their own right rather than retrospective assurance activities. Service assessments are prepared from live evidence; accessibility is tested continuously; procurement decisions are documented against the TCoP.

02What we build

Platforms for public services

Work spans security, identity, data, integration, and platform engineering across government.

Secure by Design

Threat-modelled architecture, continuous assurance, and accredited infrastructure aligned to NCSC guidance and the Secure by Design principles.

Identity and access

Citizen, workforce, and inter-agency identity. Federation with GOV.UK Sign In and existing departmental IdPs under zero-trust principles.

Statutory data sharing

Governed pipelines for cross-agency data flows under DEA, CTD, and sector-specific gateways with full lineage and purpose limitation.

Service and platform engineering

User-facing services delivered against the Service Standard, with accessibility, user research, and service assessment from day one.

Benefits and payments

Grant, benefit, and central-government payment infrastructure with operational resilience and examination-ready evidence.

Regulator platforms

Case, register, reporting, and supervisory platforms for regulators and arm’s-length bodies.

03Standards

How government builds, mapped to controls

Government digital standards are treated as explicit specification inputs. Assurance is collected as part of delivery rather than added at the end.

Service Standard

All fourteen points treated as deliverables in their own right. Service assessments prepared from live evidence; user research is continuous; accessibility is tested, not claimed.

Technology Code of Practice

Open standards, cloud, buy-vs-build, accessibility, user needs, security, privacy, sharing, scalability, and sustainability explicitly documented.

Secure by Design

NCSC principles and guidance embedded in architecture and change management. Continuous assurance replaces annual attestation.

Accessibility and inclusion

WCAG 2.2 AA is a minimum. Inclusive research, assistive-technology testing, and plain-language content are built into the delivery rhythm.

Information governance

UK GDPR, Data Protection Act 2018, the Freedom of Information Act, and sector-specific gateways (DEA, Children Act, Digital Economy Act) designed into data flows.

Operating standards

OFFICIAL by default

OFFICIAL-SENSITIVE and higher handled through vetted teams and accredited infrastructure.

Open standards

Open APIs, open data formats, and avoided lock-in.

Cyber Essentials Plus

Maintained across the delivery organisation.

Accessibility first

WCAG 2.2 AA tested on every user-facing release.

Cloud-first where appropriate

TCoP-aligned cloud choices, with on-prem or sovereign-cloud where assurance requires it.

Evidence as code

Control and accessibility evidence collected in version control.

04Segments

Who we serve

Central, devolved, and local. Regulators, arm’s-length bodies, and sector-specific authorities.

Central government departments

Service delivery, transformation, and legacy modernisation under the Service Standard and TCoP.

Regulators and arm’s-length bodies

Case management, registers, supervisory reporting, and industry-facing services for regulators.

Devolved administrations

Service delivery and data platforms for Scottish Government, Welsh Government, and Northern Ireland Executive bodies.

Defence and national security

Commercial support for OFFICIAL and OFFICIAL-SENSITIVE work. Higher classifications via vetted teams.

Local authorities

Larger councils with serious digital estates: social care, revenues and benefits, shared services, and inter-authority data flows.

Law enforcement and justice

Digital platforms for police, courts, and adjacent services under appropriate assurance regimes.

05Commercial

How engagements run

Delivery under the commercial frameworks government uses for technology services.

Digital Outcomes

Outcome-based commercial structure with government-standard terms and transparent pricing.

Technology Services 3

Programme-scale delivery under the TS3 framework with named roles and rate-card transparency.

G-Cloud

Platform and managed service offerings via G-Cloud for lighter-touch and faster procurement.

Bespoke departmental

Direct contracts for departments with specific assurance or delivery requirements.

CCS frameworks

Crown Commercial Service frameworks where they best fit the intended outcome.

Sub-contract

Subject matter lead under a prime relationship where the work calls for it.

07FAQ

Public sector

The questions that come up most often during briefings.

Which parts of the public sector does XVICA build for?

Central government departments, regulators, arm's-length bodies, devolved administrations, local authorities with significant digital estates, and defence and national security organisations where the assurance profile permits.

Which frameworks do you work under?

We deliver under Technology Services 3, Digital Outcomes, G-Cloud, and bespoke departmental contracts. Security assurance is handled under the appropriate classification regime (OFFICIAL, OFFICIAL-SENSITIVE, SECRET where qualified) and accredited environments.

How do you meet the Service Standard and related guidance?

The UK Service Standard, Technology Code of Practice, and Secure by Design principles shape both specification and delivery. Service assessments are prepared as a deliverable in their own right, rather than a retrospective exercise.

Do you work with classified environments?

Our commercial practice covers OFFICIAL and OFFICIAL-SENSITIVE by default. Higher classifications are addressed through vetted personnel and accredited infrastructure on a case-by-case basis.

What is your approach to accessibility and inclusion?

WCAG 2.2 AA is the minimum. Accessibility is embedded in specification, design reviews, and automated testing. Inclusive research and testing is part of every user-facing engagement.

Further reading: financial institutions, healthcare, and about XVICA.

Infrastructure for accountable services.

Request a confidential briefing to discuss your service, platform, or modernisation requirements.

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